Yesterday, after lunch, again contacted the Sony Vaio support to try to get information. They told me that still had no information to give me, were still examining the laptop and that tomorrow (today), responsible for the repair was going to call me.

Also during the day yesterday, late afternoon, they called me to ask if the computer had arrived and all was well? They are kidding with me!!!

Today, calls me the supervisor of the case to say the same as me saying who pick up the phone when I call! That will contact the repair center and when they have news contact me. I'll be waiting endlessly? If I bought the computer it was because I need it.